At jili99, your privacy matters. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, who we may share it with, and what rights you have over your own data. Please read this page carefully before registering or using any part of the platform.
A clear breakdown of the personal data jili99 gathers and the purpose behind each category.
When you create an account on jili99, we collect your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm you meet the minimum age requirement of 21 years, and set up your player profile. We also collect a username and password of your choosing, which are stored using industry-standard encryption. Without this data, we cannot open or maintain a player account for you. All registration details are handled in strict confidence and used only for the purposes described in this policy.
To process deposits and withdrawals in Philippine pesos (PHP), jili99 collects payment-related information such as your preferred payment method, e-wallet account details, and transaction history. We do not store full card numbers or sensitive banking credentials on our servers. Transaction records are retained to comply with financial regulations applicable in the Philippines and to resolve any payment disputes that may arise. Your financial data is never sold to third parties and is only shared with payment processors where strictly necessary to complete a transaction. We apply encryption and access controls to all financial records at all times.
jili99 automatically collects data about how you interact with the platform, including the games you play, bet amounts, session duration, device type, browser version, and IP address. This data helps us improve platform performance, personalise your experience, and detect unusual or potentially fraudulent activity. Usage data is also used to ensure compliance with responsible gaming obligations, such as identifying patterns that may indicate problem gambling. We do not use this data to make automated decisions that significantly affect your account without human review. Aggregated and anonymised usage statistics may be used for internal analytics and product development.
When you contact the jili99 support team or respond to any platform communications, we retain records of those interactions. This includes live chat transcripts, email correspondence, and any documents you submit for verification purposes. These records allow us to resolve disputes fairly, improve our customer service quality, and maintain an accurate history of your account interactions. Support records are accessible only to authorised jili99 staff and are not shared externally except where required by law. We retain communication records for as long as your account remains active and for a reasonable period thereafter.
To confirm that you are accessing jili99 from within the Philippines and to comply with applicable gaming regulations, we may collect general location data derived from your IP address. We do not collect precise GPS coordinates unless you explicitly grant permission through your mobile device settings. Device identifiers such as your operating system version and browser fingerprint help us detect unauthorised access attempts and protect your account from being used by someone else. This information is used solely for security and compliance purposes and is not used for advertising or profiling. You can review your device's location permissions at any time through your phone or browser settings.
jili99 uses cookies and similar technologies to keep you logged in, remember your preferences, and measure how the platform is used. Essential cookies are required for the site to function correctly and cannot be disabled. Analytical cookies help us understand which features Filipino players use most, so we can prioritise improvements. We do not use third-party advertising cookies or share cookie data with ad networks. You can manage non-essential cookies through your browser settings, though disabling certain cookies may affect your experience on the platform. By continuing to use jili99, you consent to our use of cookies as described in this policy.
Filipino players have clear rights regarding the personal information held by jili99. Here is what you can request at any time.
You may request a copy of the personal data jili99 holds about you at any time. We will respond to verified access requests within a reasonable timeframe and provide the information in a clear, readable format. There is no charge for a standard access request. If your request is complex or you submit multiple requests in a short period, we may need additional time to respond. To submit an access request, contact the support team using the email address on this page.
If any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic account details such as your contact number or address directly through your account settings. For changes to identity documents or date of birth, you will need to contact support and provide supporting documentation. We will process correction requests promptly and confirm once the update has been made. Keeping your details accurate helps ensure smooth processing of deposits, withdrawals, and any verification checks.
You may request that jili99 delete your personal data. We will honour deletion requests where there is no legal or regulatory obligation requiring us to retain the data. Certain records — such as transaction histories and identity verification documents — must be kept for a minimum period under Philippine financial regulations, and these cannot be deleted on request. Once the mandatory retention period has passed, data will be securely deleted or anonymised. Submitting a deletion request will also result in the closure of your jili99 account.
In certain circumstances, you may ask jili99 to restrict how we process your personal data — for example, while a dispute about the accuracy of your data is being resolved. During a restriction period, we will continue to store your data but will not actively process it for other purposes. We will notify you before lifting any restriction. If you believe your data is being processed unlawfully, you also have the right to object to that processing. All such requests should be directed to the support team at the contact details provided below.
jili99 does not sell your personal information. Here is a transparent overview of the limited circumstances in which data may be shared.
To process your PHP deposits and withdrawals, jili99 shares the minimum necessary payment information with our approved payment processing partners operating in the Philippines. These partners are contractually bound to handle your data securely and may not use it for any purpose other than completing your transaction. We work only with reputable, regulated payment providers and review their data handling practices regularly.
jili99 may be required by law or by a competent regulatory authority in the Philippines to disclose certain player data. In such cases, we will comply with the legal obligation and, where permitted, will notify you that a disclosure has been made. We do not voluntarily share data with government bodies beyond what is legally required. Any such disclosures are documented internally and handled with the same care as all other data processing activities.
We use third-party technology providers to support platform operations, including cloud hosting, fraud detection, and customer support tools. These providers act as data processors on our behalf and are permitted to use your data only as instructed by jili99. All service providers are vetted for their data security standards before being engaged, and contracts include strict data protection obligations. We do not allow service providers to use your data for their own marketing or commercial purposes.
To protect the integrity of the platform and the safety of all Filipino players, jili99 may share limited data with fraud prevention and identity verification services. This helps us detect and prevent account takeovers, bonus abuse, and other forms of fraudulent activity. Information shared for fraud prevention purposes is handled under strict confidentiality agreements and is not used for any other purpose. If your account is flagged during a fraud check, our team will contact you directly before taking any action.
Quick answers to what Filipino players most often ask about data privacy on jili99.
No — jili99 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is shared only with the limited categories of partners described in this Privacy Policy, and only to the extent necessary to operate the platform and comply with legal obligations. All third parties who receive your data are bound by strict contractual data protection requirements. If you have concerns about how your data is being used, you can contact the support team at any time. For a full overview of data sharing practices, please review the relevant section of this page.
jili99 retains your personal data for as long as your account is active and for a period after closure as required by Philippine financial and gaming regulations. Transaction records and identity verification documents are typically retained for a minimum of five years to comply with anti-money laundering obligations. Once the mandatory retention period has passed, data is securely deleted or anonymised so it can no longer be linked to you. If you request account closure, we will confirm the applicable retention period for your specific data at that time. You can direct any questions about data retention to the support team.
To submit a data access or deletion request, contact the jili99 support team using the email address listed on this page. Please include your registered account email address and a brief description of your request so we can verify your identity and process it efficiently. We aim to respond to all data requests within a reasonable timeframe, and we will keep you informed of progress if additional time is needed. Note that deletion requests will result in account closure, and certain data may be retained for the mandatory period required by law. The FAQ page also has additional guidance on account and data management.
Yes — jili99 applies industry-standard encryption and access controls to all financial data. We do not store full card numbers or sensitive banking credentials on our own servers; payment processing is handled by regulated third-party providers who are contractually required to maintain high security standards. Your PHP transaction history is retained for compliance purposes but is accessible only to authorised personnel. If you ever notice an unrecognised transaction on your account, contact the support team immediately so we can investigate. For more information on deposits and withdrawals, visit the Deposit page.
If you have any questions about this Privacy Policy or want to exercise your data rights, the jili99 support team is available 24/7.
Email: [email protected]